![]() If a business has some greater scale, it can opt into using WhatsApp’s Business API. The WhatsApp Business tool is geared toward small businesses. Labeling contacts for better categorization.Set up business profiles with helpful information for their customers (such as an address, email addresses, or a link to their website).These moments are then displayed for 24 hours to anyone who saved the contact.Īpart from its consumer application, WhatsApp also offers a communication tool for businesses (named WhatsApp Business). ![]() If users feel like sharing their special moments, they can do so via WhatsApp’s Stories feature. They can, furthermore, react to text messages. WhatsApp’s platform is end-to-end encrypted, meaning that only the users in the chat can read the messages.Īpart from text messages, users can also exchange emojis, GIFs, audio messages, pictures, videos, and even share documents. Users can communicate with each other individually (in private chats) or via groups of up to 512 members. WhatsApp can be accessed via its tablet and smartphone apps (available on Android and iOS devices) as well as its web application (called WhatsApp Web). WhatsApp is a messaging application that allows users to communicate with each other via text, audio, and video.
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